Shipping Policy
At Plant Centre, a venture of The Organic Gardeners, we aim to deliver your plants and products in a safe, timely, and efficient manner. Please review our shipping policy below:
1. Shipping Timeframes
- Orders are processed and dispatched within 2–3 business days.
- Delivery time is based on the shipping destination:
- Within City: Estimated delivery time is 2–4 business days.
- Other Cities: Estimated delivery time is 5–7 business days.
(Note: Delivery times may vary due to unforeseen circumstances such as weather, holidays, or external conditions.)
2. Shipping Charges
- Shipping costs will be calculated at checkout based on the delivery address and product weight.
- Free shipping promotions may apply to certain products or order values. Any such offer will be displayed clearly on the website.
3. Shipping Partners
- We work with trusted shipping carriers to ensure safe and timely delivery.
- Once your order has been dispatched, you will receive an email with tracking details.
4. Delayed Shipments
- Plant Centre is not responsible for delays caused by shipping carriers, including delays due to weather, strikes, or any other external factors.
- We will do our best to keep you updated on the status of your order if delays occur.
5. Delivery Issues
- If your order arrives damaged, please contact us within 24 hours with clear photographic evidence.
- We will offer either a replacement or refund for damaged items (subject to availability).
6. International Shipping
- Currently, we only offer domestic shipping within India
- We do not currently offer international shipping outside of India.